With a toll-Free call, bilingual operators are there to answer any question you may have. Following are some examples of questions:

• I'd like to visit the historical Matamoros plazas...can you tell me how to get to them from where I am now?

• I've received a parking fine...what do I need to do to take care of this before I return to the U.S.?

• I'd like to take some food products back into the U.S. -- can you verify if a certain item can be taken across the border?

• I have been stopped by a policeman, and you don’t understand the reason for being pulled over... Can someone come and talk to him? We are not communicating well.

• I got into a fender bender and don’t know how this is worked out.

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